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Customers can pay for their room reservations on the website mhotel.vn using online payment methods.
Accordingly, after completing the booking process on the system and clicking the “Confirm Booking” button, the system will redirect to the payment interface, where customers can make payment using credit cards (MasterCard, Visa) or other valid payment methods.
M Hotel’s online payment system is integrated through a legally licensed payment partner operating in Vietnam. Accordingly, all payment security standards are ensured to comply with financial and e-commerce industry regulations.
Our online payment transaction policy ensures that:
Customers’ financial information is encrypted and protected throughout the transaction process via SSL (Secure Sockets Layer) protocol.
Payment data security complies with the PCI DSS standard, certified by Trustwave.
OTP (One-Time Password) is sent via SMS to verify and secure access.
A 128-bit MD5 encryption standard is applied within the system.
All practices comply with the financial data security regulations of the State Bank of Vietnam.
M Hotel does not store customers’ payment card information.
For international cards (Visa/MasterCard), card details are encrypted and securely stored by a licensed Payment Gateway Partner.
For domestic cards, the system only retains the order ID, transaction code, and bank name—no card numbers or sensitive information are stored.
The Payment Gateway Partner provides M Hotel with encrypted tokens in place of original data, ensuring that M Hotel does not directly store any card information.
Before completing the payment, the system will clearly display the following information:
Room type
Number of rooms
Check-in and check-out dates
Total amount payable
Customers can verify and modify this information before clicking “Confirm” to proceed with the payment.
We are fully committed to implementing the highest security measures to protect our customers’ information throughout the entire transaction process.
All transactions on mhotel.vn are strictly monitored, encrypted, and secured — ensuring absolute peace of mind for our valued guests.
ADDRESS
39 Ton That Thiep St, Sai Gon Ward, Ho Chi Minh City, Vietnam
CONTACT
Tax code: 0314446892
Business service certificate number: 699875/24 issued by the Department of Planning and Investment of Ho Chi Minh City, issued on November 8, 2024
Address: 34 Ngo Duc Ke, Binh Thanh Ward, Ho Chi Minh City, Vietnam
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